Program Manager

Who We Are:

We have been serving communities and clients since 1978.  We continue to expand and develop new and innovative programs for our communities and families. We offer unique and personalized services for families and individuals in four different areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.

We know you are compassionate and dedicated to serving your clients and communities and we are dedicated, as your employer to provide you with support to do just that.  We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

Working At NYAP

• NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
• Excellent training and continuing education and development opportunities offered on topics such as: PCIT, NMT, TF-CBT, BFST, CSAYC, TBRI, FFT and many, many more!
• Student Loan Repayment assistance, up to $1,200 per year!
• Medical, Dental, and Vision
• 22 Days Off Each Year! Plus 10 Paid Holidays Per Year!
• Competitive salaries and benefits including a 401(k), Summer Hours Off (reduced work schedule), Tuition Assistance, and Work Anniversary Trips!

Position Overview

The Program Manager will oversee assigned staff and ensure compliance to the program’s contractual guidelines. 

Responsibilities

• Provide administration coordination for program contracts while aggressively seeking the growth and expansion in the local market(s) through relationships with key stakeholders. 
• Provides clinical coordination for regional services, individual, family and group counseling, and individual supervision of all staff as assigned. Oversees Diagnostic Assessment, treatment plan development, attend treatment team meetings and any other meetings on behalf of the client. Reviews and signs off on all paperwork generated by the Treatment Coordinators and Treatment Advocates.
• Leads clinical team of multi-professionals and trains and supports team members in the region. 
• Works with Treatment Coordinators in coordinating services for youth obtained in the community, including mental health, medical, educational, psychological, vocational and social services.  
• Assigns advocate services, when authorized, and regularly reviews the progress and status of the youth’s advocate component making adjustments as necessary and appropriate.  
• Coordinates and develops curriculum activities.  
• Coordinate all intake services, initial paperwork, and documentation. 
• Recruit mediator volunteers for the program. 
• Assign mediation services, when authorized, and regularly review the progress and status of the case(s). 
• Conduct mediation appointments as needed. 
• Maintain productivity standards on a monthly basis. 
• Makes public appearances and presentations as requested.  
• Provides on-call services and works with children, adults and families as necessary or assigned.  
• Work collaboratively with other NYAP programs and staff throughout the organization. 
• Submit weekly reports to the Executive Director. 
• Perform all duties in accordance with personnel policies and the program’s fiscal guidelines. 

Minimum Qualifications

• Bachelor's  Degree, Master’s highly preferred in Social Work or comparable Human Services field from an accredited institution. 
• Two years’ direct experience in child welfare management and supervision. 
• Experience working with high-risk youth.
• Certified in Licensing through Florida Certification Board preferred, eligible to take waiver test required.
• Must demonstrate close attention to detail.
• Relevant experience working with individuals being served through the child welfare and/or juvenile justice system. 
• Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. 

Other Skills

• Must have reliable transportation, aa valid driver’s license, and willing to transport youth in their personal vehicle. 
• Some travel is required 
• Must be flexible with schedule, open and willing to work non-traditional work hours as well as on-call responsibilities 
• Must be able to embrace working as a diverse team both effectively and respectfully with persons of any background, race, color, religion, sexual orientation, ability, national origin, or culture 
• Provide excellent internal and external customer service 
• Must possess good verbal, listening, and written communication skills 

If this describes YOU, please apply today!

www.nyap.org/employment

COVID-19 Considerations:

We are safely and successfully working out in the community and in-home settings.

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds. 

Benefits listed are for eligible employees as outlined by our benefit policy.

#NYAPIndeed1978

Our organization was established in Ohio and is now in 10 states. We continue to expand and develop new and innovative programs for our communities and families.  We offer a competitive compensation and benefits package which includes major medical, dental, vision, 401K, student loan assistance and generous paid time off.  If YOU can envision it; WE can DO it! The possibilities are endless!

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.