Program Manager

Who We Are:

We have been serving communities and clients since 1978.  We continue to expand and develop new and innovative programs for our communities and families. We offer unique and personalized services for families and individuals in four different areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.

We know you are compassionate and dedicated to serving your clients and communities and we are dedicated, as your employer to provide you with support to do just that.  We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

Working At NYAP

• NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
• Excellent training and continuing education and development opportunities offered on certifications such as: PCIT, NMT, TF-CBT, BSFT, CSAYC, TBRI, FFT and many, many more!
• Student Loan Repayment assistance, up to $1,200 per year!
• Medical, Dental, and Vision
• 22 Days Off Each Year! Plus 10 Paid Holidays Per Year!
• Competitive salaries and benefits including a 401(k), Summer Hours Off (reduced work schedule), Tuition Assistance, and Work Anniversary Trips!

Position Overview

Program Manager will provide clinical and administrative supervision to a dynamic, energetic and skilled clinical team for Intensive Home Based and Outpatient Mental Health program that is growing. 

Responsibilities

• Provides close clinical supervision for complex cases.
• Provide administration coordination for program contracts while aggressively seeking the growth and expansion in the local market(s) through relationships with key stakeholders. 
• Provides clinical supervision for Therapists and Family Service Coordinator both individually and group supervision.
• Leading staff meetings.
• Oversees Intensive Home Based and Outpatient Mental Health programs.
• Reviews and signs off on clinical paperwork generated by the Therapists.
• Leads clinical team of multi-professionals and trains and supports team members. 
• Coordinate all intake services, initial paperwork, and documentation. 
• Maintain productivity standards on a monthly basis. 
• Provides administrative scheduling of on-call. 
• Leads Continuous Quality Improvement for the program.
• Coordinate with other agencies in the local community as needed.
• Makes public appearances and presentations as requested.  
• Work collaboratively with other NYAP programs and staff throughout the organization. 
• Perform all duties in accordance with personnel policies and the program’s fiscal guidelines. 

Minimum Qualifications

• Master’s Degree in Social Work or comparable Human Services field from an accredited institution. 
• Two years’ direct experience in child welfare management.
• Must hold a professional and valid licensure: LPCC-S or LISW-S
• Must demonstrate close attention to detail.
• Relevant experience working with individuals being served through the child welfare and/or juvenile justice system. 
• Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. 

Other Skills

• Must have reliable transportation and a valid driver’s license 
• Some travel is required 
• Must be open and willing to work non-traditional work hours as well as on-call responsibilities 
• Must be able to embrace working as a diverse team both effectively and respectfully with persons of any background, race, color, religion, sexual orientation, ability, national origin, or culture 
• Provide excellent internal and external customer service 
• Must possess good verbal, listening, and written communication skills 

If this describes YOU, please apply today!

www.nyap.org/employment

COVID-19 Considerations:

We are safely and successfully working out in the community and in-home settings.

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds. 

Benefits listed are for eligible employees as outlined by our benefit policy.

Our organization was established in Ohio and is now in 10 states. We continue to expand and develop new and innovative programs for our communities and families.  We offer a competitive compensation and benefits package which includes major medical, dental, vision, 401K, student loan assistance and generous paid time off.  If YOU can envision it; WE can DO it! The possibilities are endless!

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.