Bilingual Remote Case Manager - JOR

Who We Are:

National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve.  We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.

We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

Working At NYAP

• NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
• Student Loan Repayment assistance, up to $1,200 per year!
• 22 Days Off Each Year! Plus 10 Paid Holidays Per Year!
• Medical, Dental, and Vision
• Competitive salaries and benefits including a 401(k), Summer Hours Off (reduced work schedule), and Work Anniversary Trips!

Bilingual Required

Position Overview

Our team is hiring Remote Case Workers for a new special program.  The focal goal for this new program is to verify any sponsor (parents, guardians, or family friends to whom the UAC will be released) is capable of providing for the child’s physical and mental well-being and that the sponsor has not engaged in any activity that would indicate a potential risk to the child by responsibly conducting activities to include but not limited to culturally sensitive home study investigations, assessments, referrals, case management services, documentation of required reports, case notes, and case contacts into the appropriate database in compliance with contract terms or tailored to the client’s needs, expected timeframes and agency expectations defined by your direct supervisor.

Summary

The Remote Case Manager works to make a meaningful difference in the lives of the children being served by the National Youth Advocate Program by working closely with the youth and family to provide advocacy and support towards reunification.

Responsibilities

The Case Manager will perform duties including, but not limited to:

• Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies.
• Coordination of the completion of assessments of people served.
• Completion of individual service plans.
• Assessment of potential sponsors and manage communication regarding child’s progress.
• Make transfer and release recommendations under the guidance of the Lead Case Manager.
• Coordinate the release of children and/or youth from NYAP care.
• Provide direct assistance on completing sponsor application packets and ensuring supporting documentation.
• Ensure that information gathered is shared with appropriate staff and stakeholders during sponsor assessment process.
• Provide weekly status updates to external stakeholders regarding progress of achieving safe and timely release.
• Inform other stakeholders (local legal service providers, attorneys of record, other local and/or national service providers and/or federal agencies) of the progress of the child’s case.

Minimum Qualifications

• Bachelor’s degree in education, psychology, sociology or other relevant behavioral science field.
• Two (2) or more years of demonstrated experience in social work and basic principles, concepts and methodology of social work.
• Excellent written and communication skills.
• Experience in the delivery of social services in a diverse cultural population with infants, children, and adolescents.
• Reliable transportation.
• Experience working with immigration or resettlement programs preferred.
• Knowledge of state, community and agency resources for clients.
• Driver’s license with a safe driving record.
• Bilingual English/Spanish fluency.
• Proficient use of desktop and laptop computers, internet search, people management programs, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.

Other Skills

• A willingness to work flexible and non-traditional hours in the service of foster caregivers, families of origin, and persons served.
• Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal/external stakeholders.
• Capacity to remain objective and professional in all areas of job function.
• Demonstrates tolerance and respect for the ideas and actions of others.
• Capacity to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.
• Possess a sincere desire and ability to advocate for children facing behavioral health, educational, legal, development, and socio-economic challenges.
• Works well independently and as a team member.
• Possess the ability to multi-task efficiently and be flexible in all situations.
• Openness to traveling as needed.
• Openness to working flexible hours as needed.

Key Behaviors: 

• A long-term view on people expressed through compassion and support  
• A passion to be involved in high-impact work that makes a difference 
• A drive for excellence and continual improvement

Work Schedule - Due to the importance of this position, employees supporting this contract can be required to work extended hours to include evening work, on-call, and weekends to support time-sensitive or real-time complex services.  This position is considered ESSENTIAL.  

This means that Case Workers are required to work during emergency situations, including inclement weather, natural and man-made disasters, etc. 

If this describes YOU, please apply today!

www.nyap.org/employment

COVID-19 Considerations:

We are safely and successfully working out in the community and in-home settings.

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds. 

Benefits listed are for eligible employees as outlined by our benefit policy.

The National Youth Advocate Program (NYAP) is a not-for-profit 501(3)c organization that has provided cost effective, community based services and support to children, youth, and families since 1978. NYAP provides a wide array of services to youth and families in Ohio, West Virginia, Indiana, Illinois, South Carolina, Georgia, Florida, Kentucky, Louisiana, and Nevada.

NYAP is committed to supporting and protecting youth and families and strengthening the communities they serve. We provide opportunities and resources to youth and families through our innovative programs and services. NYAP strongly supports and offers guidance to our dedicated foster parents, work hard to build community support and advocate with public agencies and officials on behalf of youth and families.

Become a part of the NYAP family! We offer company sponsored training such as CPR/CPI, along with the following benefits: Medical, Dental, Vision, and Short Term Disability Insurance, Company-paid Long Term Disability Insurance and a $50,000 Life Insurance Policy, as well as a generous paid time off policy.

For more information visit www.nyap.org