Pathways by Molina, previously Providence Human Services, is one of the largest national providers of accessible, outcome-based behavioral and mental health services. At Pathways, we deliver exceptional value by creating healthier communities through the work of exceptional people. Our more than 7,000 employees provide the highest-quality home- and community-based human services in 24 U.S. states and the District of Columbia.
Pathways by Molina is committed to creating the best possible work environment for our team members and offers a competitive compensation and benefits package including Medical, Dental, Vision, HSA, FSAs, vacation, sick, basic and optional life insurance, EAP, 401k (100% match for the 1st 4% employee contribution/immediate vesting) and an Employee Stock Purchase.
Pathways by Molina is seeking an innovative and purpose driven individual to join our team as a Behavioral Support Specialist.
A Behavioral Support Specialist functions within the scope of practice as established by Washington State Department of Health and Department of Social and Health Services to provide individualized behavior support services to both clients and the residential facility staff that work directly with the client on a day-to-day basis – where the client resides. Qualifying individuals include adults who have been discharged from state hospitals or have difficult behaviors to manage, and who also reside in assisted living facilities or adult family homes.
- Respond to Expanded Community Services (ECS) referrals with face-to-face appointment for Individualized Behavior Support Plan on first day of discharge from hospital or within one week on conversion into Assisted Living Facility or Adult Family Home.
- Completion of Individualized Behavior Support Plan, Safety and Crisis Plan utilizing Care Assessment and Referral information, records, and in collaboration with client, family members, DSHS and residential staff, ECS team input and any other involved team members, within 14 days of initial referral.
- See clients face-to-face in their living environment weekly or as recommended via evaluation and as recommended by supervisor and team member input for behavioral support intervention and skills training to maintain community living and avoid future hospitalization or decompensation.
- Work with residential staff members for support and training purposes at each client visit informally, and once monthly for formal training. Training topics include but are not limited to crisis intervention, de-escalation techniques, behavior support techniques, communicating and interacting with people diagnosed with mental illness, personality disorders and suicide prevention.
- Crisis response: includes initial phone call to hopefully resolve crisis over phone. If crisis is not resolved, face-to-face contact may be required. Crisis response may be rotating position.
- Timely, accurate and completed documentation of evals, plans, updates, closure summaries and daily progress notes are turned in weekly.
- Ongoing collaboration with client, family members, PCP, treatment, DSHS and residential staff and others involved in client care and documentation of such.
- Attend weekly staff/supervision meetings with Pathways Behavioral Support Team. May attend monthly staff meetings with DSHS ECS team members.
- Provides crisis intervention consultation and other activities directly related to the interventions process.
- Provides occupational, education, and other information to enable individual to formulate realistic educational and vocational plans.
- Participates in interdisciplinary treatment planning.
- Participates in program development and staff in-services.
- Performs administrative functions consistent with the needs of the program.
- Conducts therapeutic interviews to assist individual to gain insight into personal problems, define goals, and plan action reflecting interest, abilities, and needs.
- Documents in medical record according to requirements of company and regulatory agencies.
- Evaluates data to identify causes of problem of individuals and to determine advisability of counseling or may refer to other specialist or institutions.
- Follows up results of services individual received to determine reliability and validity of treatment used.
- May be required to provide a minimum number of hours weekly, as specified by supervisor or director.
- May provide consultation/education to community service clubs, organizations, school districts, human service agencies, hospitals, and various county departments.
- May provide linkages to intensive interventions to develop skills aimed at mediating the effects of mental crisis, trauma, or depression.
- May teach various educational classes (de-escalation, communication, illness management, etc.).
- May be required to spend up to 75% of time providing direct service.
- Other duties as assigned or necessary to support the client, program and the company.
- Provide the best customer care possible.
- Identify and build upon the strenghts of consumers, coworkers, and the communities we serve.
- Support consumers’ steps towards Recovery and Wellness.
- Create an organizational culture that respects and celebrates the diversity of our consumers.
- Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry.
- Research and utilize our industry’s best practices and analyze our own servies to ensure the best possible outcomes.
Education and/or Experience
Masters degree from accredited school in Social Work, Psychology, Counseling, or related field
Certificates, Licenses, Registrations
- Must have a Washington licensed master’s level social worker, counselor, or other behavioral health provider with extensive geriatric experience and/or receive Geriatric Mental Health Specialist within 1 year.
- Be able to pass state and federal background checks.
- License and proof of automobile insurance
KNOWLEDGE, SKILLS AND EXPERIENCE
- Minimum of two years experience with behavioral health patients (inpatient and/or outpatient).
- Must have direct clinical, case management experience and knowledge regarding rehabilitation philosophy.
- Strong clinical and interpersonal skills, and excellent written and verbal skills.
- Ability to perform basic word processing tasks and utilizes proprietary software for the completion of tasks or has the ability to learn these skills.
- Must have experience and skills that are informed by advanced training, years of experience, and mastery of a range of competencies that demonstrate the following:
Capacity to provide services that incorporate best practice; ability to practice skills with team members
- Intermediate PC skills required
- While performing the duties of this job, the employee is frequently required to stand; walk and sit.
- The employee must occasionally lift and/or move up to 25 pounds
Decision Making Responsibilities
- Responsible for recommending treatment plans for clients, reacting decisively in emergency situations and crisis intervention as needed.