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Pathways of Massachusetts, LLC (PoM), a subsidiary of Pathways by Molina, offers a range of behavioral health services for children/adolescents and adults.
Pathways by Molina is committed to creating the best possible work environment for its team members and offers a competitive compensation and benefits package including Medical, Dental, Vision, HSA, FSAs, vacation, sick, basic and optional life insurance, EAP, 401k (100% match for the 1st 4% employee contribution/immediate vesting) and an Employee Stock Purchase Plan.
We are looking for a dynamic candidate for our Director of Operations (DO) position. Under the direction of the State Executive Director, the DO oversees the general management of the PoM organization—thorough understanding of finance, systems, and HR; broad experience with the full range of business functions and systems, including strategic development, business analysis, finance, information systems, and marketing. The DO is responsible for the day-to-day operations of PoM.
Reporting to the Executive Director, the DO oversees day-to-day operational functions. The DO performs liaison functions with contracting agencies and daily operations. The DO works with the Quality Assurance Director and tends to the oversight of risk management by following policy and procedures to identify and analyze the nature and severity of risks in the work environment. The DO will participate in developing and coordinating programs, policies, procedures and practices in keeping with Pathways and community standards as well as with payer contract and requirements.
Bachelor’s Degree in Business Administration, Counseling, Social Work, Education or related field with a seven to ten years of administrative experience required or Master's Degree in Business Administration, Counseling, Social Work, Education or related field preferred.
At least five years of administrative experience with proven experience managing operational budgets with human services organizations.
Previous experience managing an organization’s full range of business functions and systems, including strategic development, finance systems and planning, budgeting, business analysis, finance, information systems, HR, governmental contracts and marketing.
A fantastic developer of talent, comfortable coaching individuals so they can be at their best and inspire their teams to do great work
A great relationship builder, with colleagues and external partners
An excellent problem solver, able to focus on smaller tasks and the bigger picture
A strong communicator, both in-person and in written presentation. Comfortable and capable gathering data and synthesizing it into actionable insights, using tools such as spreadsheets, analyses techniques, etc
Pathways, previously Providence Human Services is one of the largest national providers of accessible, outcome-based behavioral and mental health services. Clients and partners of Providence Human Services can expect the same great service and offerings through Pathways, and we look forward to continuing to work together.
At Pathways, we deliver exceptional value by creating healthier communit...ies through the work of exceptional people. Our more than 8,000 employees provide the highest-quality home- and community-based social services and non-emergency transportation services in 44 U.S. states, the District of Columbia, British Columbia, Alberta and Ontario, Canada. We proudly serve more than 54,000 unique clients and nearly 17 million individuals who qualify for services under our contracts.
Pathways was founded in 1997 in response to increasing government initiatives to privatize human services. We describe ourselves as the “Human Services Company Without Walls” because we neither own nor operate any type of institution. Rather, we specialize in providing direct services and case management to children, adolescents and adults with behavioral and medical health needs, as well as those supervised by government subsidized programs, in their homes or through community-based resources. Our programs are designed to be multi-jurisdictional; capable of serving numerous clients under government funded programs.
Pathways offers a full spectrum of social service and behavioral health solutions, including Youth & Family Services, Adult Services, Correctional Services and Prevention Services. Within each area, clients have access to a broad range of social and behavioral services to meet their needs.
Pathways provides a focused approach to managing the medical, behavioral and social needs of potentially high-cost healthcare consumers with chronic conditions and complex social challenges. Healthcare providers today are incentivized more than ever before to deliver the highest-quality, patient-centered care that results in optimal outcomes, reduced re-admissions and lower costs. Achieving the most efficient and effective model for accountable care benefits significantly from collaborating with the right service partners.
Pathways is a subsidiary of Molina Healthcare, Inc.