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Summary This position will work as part of a newly funded program providing Housing and Support Services to chronically homeless individuals residing in the City of San Jose. Working as part of a multi-disciplinary ACT team, the Associate Director position is responsible for leading, directing and supervising staff who are providing field-based, outreach, case management, mental health services, and housing location and retention services to clients enrolled in the program. The Associate Director will provide a level of clinical expertise to support staff with addressing the individualized needs of individuals experiencing chronic homelessness and mental health/ substance use and chronic health conditions.
This position will ensure services are strengths based, focused on reducing functional, health, mental health and substance use barriers to housing stability ,community integration and overall wellness. This position will also ensure services are individualized, client centered, and designed to meet medical necessity, in addition to addressing functional impairment’s The Associate Director will work in collaboration with the San Jose Program Director to fulfill contract obligations, ensure high quality services are delivered meeting both client level and program outcomes, build relationships with key stakeholders in the community and overall lead the day to day operations of this newly funded program. This position will be stationed at PATH San Jose office, but work predominately and in the field, providing services in clients’ homes, shelters, on the streets, in health facilities, or wherever clients are residing throughout the City of San Jose. PATH encourages candidates with lived experience in homelessness, recovery from mental health, or substance use experience to apply.
Must be available on Weekends
Must be available in the evenings
Responsibilities: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Lead and facilitate daily programmatic operations of the San Jose ACT team. These programmatic functions will include, but are not limited to: providing clinical and programmatic guidance/ case consultation, problem solve with staff creative and individualized interventions to best meet the needs of clients serviced, lead daily ACT team to determine and organize tasks of day and respond to crisis from previous day and provide documentation guidance and coaching as needed to ensure services are meeting medical necessity criteria for mental health.
Supervise team of staff of various educational and experience backgrounds
Perform administrative duties as required per contract, Medi-Cal billing and other funding sources
Complete funding and program level reports on a regular and as needed basis, analyze data to ensure program and client level outcomes are met, assessed and flexibly adjust program level interventions and services where needed to achieve desired outcomes
Work in collaboration with San Jose Director to continually assess, develop and enhance programming as it relates to ACT team
Provide consultation to staff and direct conduct crisis and suicide risk assessments. Provide appropriate interventions alongside direct line staff and complete critical incident reporting as required per contract
and PATH policies
Provides consultation and direct coverage to the 24/7 After Hours Response phone line as needed
Facilitate intentional case management supports that move the client from a high intensive level of service to a more independent, recovery-focused level of service
Collaborate with coworkers and community partners as needed in order to deliver quality and uninterrupted services
Attend and participate in all meetings and assigned trainings
Maintain documentation standards as set forth by the program contract, HIPAA standards, and PATH policies
Ensures that documentation and outreach efforts allow for PATH to bill for services rendered to each
Veteran assigned to case load
Complete progress notes on every face to face/ telephone contact with client or collateral contact by the next business day at 5pm
Leadership experience in homeless services, intensive case management, mental health or permanent supportive housing experience preferred
Experience with Medi-Cal- specialty mental health programs, documentation and billing
Experience in crisis/ risk assessment, utilizing and leading teams to effective implement EBP’s effective with a chronically homeless population such as Motivational Interviewing, Housing First, Harm
Reduction, Critical Time Interventions, Non-violent Crisis Intervention, etc.
Experience in program start up, staff recruitment, performance management and building strengths based programming
Flexible work schedule to include some evenings and/or weekends
Ability to work independently and within a team environment and exercise mature judgment
Ability to provide community and in-home based services on a regular basis.
Strong communication skills.
Highly motivated self-starter with the ability to coordinate multiple projects simultaneously in a high pressure environment.
California Licensed Clinical Social Worker or Associate Clinical Social Worker Required.
Master’s degree in Social Work from an accredited university
Employment Eligibility Verification
Valid California driver’s License
Current automobile insurance
Updated tuberculosis test
Successful completion of background screening
Able to obtain First Aid/CPR certification as provided by PATH
Work Environment The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations.
The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.
EEO PATH (People Assisting The Homeless) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
How to apply Please visit the Path Career Site to apply online. Search for Job #500 to submit your application. A resume is required.
PATH is a family of agencies working together to end homelessness for individuals, families, and communities. We strive to do this by prioritizing housing while providing customized supportive services for people in need. Our agencies each address homelessness in a different way—supportive services, permanent housing development, support for homeless families, and community engagement—all of which ultimately help the people we serve make it home.